Package Tracking

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail and tracking number will be sent once your order has been shipped.

If you didn't receive our email, please do check your spam or trash folders, in case the email was filtered incorrectly by your email provider. Please whitelist and add our email address to your contact list to ensure you receive our updates!

If you just received the tracking number and it shows "Not found", please check again tomorrow or visit the post office homepage directly, and you should see the tracking information. It may take some time for the tracking record to be available online.

In case the integrated tracking app 17TRACK is not working, you can also track it via below direct links:

• FedEx Express Tracking
  
  
• USPS Tracking
  
  
• Royal Mail Tracking
  
  
• Hong Kong Post Tracking